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When Patients Complain

A few weeks ago, I was asked to give a talk entitled Cyberbullying: Legal Rights of Physicians Maligned on Social Media. I accepted the talk but changed the title to “When Patients Complain.” I wanted to reframe the discussion. Patients have complained about the quality (or the lack thereof) of the healthcare they receive, even before social media. Social media though has provided a platform where such complaints can get more mileage. Read More »When Patients Complain